Effective as of 8 March 2023
Tiptapp AB is the data controller of the company’s processing of personal data.
Two main main categories of data are collected and processed by us. The first category covers data that we must have in order for you to be able to use the Services, i.e. that is necessary for the performance of our contract with you. The second category covers data that enable us to provide you with further features with the aim of providing you with an optimized experience of the Services. Some data in this category is processed based on our legitimate interest after a balancing test and some data is processed based on your consent.
The first category includes:
The purposes of the processing are to provide and administrate the Services, to communicate with you for purposes related to the Services and to administrate your payment and to discover abuse or fraud.
The second category includes:
The processing of information within this second category requires your prior consent or, that we after a balancing test can motivate our processing with a legitimate interest. If you have consented to our processing you can withdraw your consent at any time by changing your settings in the operating system of your device or by changing your account settings at your Tiptapp account, if applicable. Withdrawal of your consent does not affect the processing of your personal data that took place before your consent was withdrawn. Please contact us at the address under the heading “Company information” below if you have any questions.
We process information with the purpose to examine, develop and to improve our Services by personalizing (for example by providing adopted and localized content, recommendations, features, notices and ads in or outside of the Services) and improving your experience of the Services, to communicate with you, to market and advertise, or to be able to conduct your participation in contests or events. Additionally, we process information with the purpose of improving the security of the Services, discovering and preventing abuse of the Services and other unsafe activities. If you are a collecting user, we may share your information with the user whose advertisement you have requested to collect, such as name, contact details and your profile image, your specific location, your estimated time of arrival and your real-time position during the collection and delivery. If you are an advertising user, we may with your consent notify other Tiptapp users of your specific location by using your GPS-position.
In addition hereto another category of personal data such as name, contact details (e.g. address, email and phone number) and correspondence may be processed to fulfil our legal obligations. It implies such management as is necessary to fulfil our legal obligations under legal, judicial or administrative decisions.
Tiptapp may need to share your personal data with service suppliers and business partners that we work with. Our payment processor Stripe handles payments for us. In order for you to be able to make and receive payment through the Services, Stripe or such other payment processor that we work with, may need to collect and retain basic information related to you through the Services.
Our cooperation with our partner Omocom gives you the possibility to purchase an insurance policy that covers a specific transport. To issue and administer such an insurance policy, Omocom needs access to basic information about the insurance policy holder and the transport. For calculation of the insurance fee, Omocom also needs access to the Tiptapp rating for the users in question (the insurance policy holder and the transporter). Such personal data is only shared with Omocom if a user applies for an insurance policy.
We may also share your personal information with service suppliers in order for them to perform services on our behalf and to help providing the Services. For example we work with analytics providers to help us understand the use of the Services and with service providers to host data on our behalf. These recipients may only process your personal data for the purposes stated above and we take all reasonable legal, technical and organisational measures to ensure that your information is processed in a secure way and that it is subject to an adequate level of protection when transferring or when being shared with such suppliers.
We may share your personal information in a de-identified format with our partners that help us market the Services as well as with our advertising partners in order to send you promotional communication about Tiptapp or to show you more tailored content, including relevant advertising for products and services that may be of interest to you, and to understand how users interact with advertisements.
When you choose to post or share a pick-up or delivery, a published ad or Tiptapp’s app on your Facebook account or another third party application, information may be shared with that third party application and with other persons through the third party application.
If you are a collecting user, we may share your information with the user whose advertisement you have requested to collect, such as name, contact details and your profile image, your specific location, your estimated time of arrival and your real-time position during the collection and delivery. If you are an advertising user, we may with your consent notify other Tiptapp users of you specific location by using your GPS-position.
In addition here to we may need to share your personal data should our business, or part of our business, be transferred to or merged, with the acquiring legal entity.
Some of your personal data will be deleted or anonymised in connection with the termination of your Tiptapp account. If you have not terminated your Tiptapp account, your personal data may be deleted manually or automatically after a period of 24 months of inactivity on your account. Information collected to administrate and handle communication from and with you is deleted or anonymized 12 months after the issue has been resolved. Information collected to prevent, investigate and limit abuse of the Service is deleted within 24 months of collection. Your personal data may be retained after the above time limits if there are legal and regulatory exceptions which may require documentation to be held for longer periods, for example according to accounting regulations.
Your personal data will be retained for special promotions during the period of the promotion.
Tiptapp may need to transfer your personal data to third countries (i.e. countries outside EU/EES). Our payment processor, Stripe, has undertaken appropriate security measures by its Privacy-Shield certification and thereby ensures an adequate level of protection for your personal data, please see https://www.privacyshield.gov/participant?id=a2zt0000000TQOUAA4, https://stripe.com/privacy-shield-policy.
Your personal data may also be transferred to such third countries should a service provider of Tiptapp in its turn contract a subcontractor for the performance of the Services. Our service provides will in such case ensure that the transfer is made according to the data protection regulations and that a sufficient level of protection is ensured thereby.
You are entitled to receive information on, and a copy of, your personal data that is being processed by Tiptapp. You are also entitled to request that Tiptapp rectifies your personal data that in your opinion is inaccurate or incomplete, or that Tiptapp blocks, restricts or erases your personal data.
You are entitled to obtain your personal data that is being processed by Tiptapp in a commonly used machine-readable format. If technically possible, which is decided by Tiptapp, you also have the right to have your personal data that is processed by Tiptapp transmitted to another controller, if you for example switch to another service similar to the Services.
In order to exercise your above mentioned rights or if you have questions regarding our processing you may contact us at the address or e-mail address provided under the heading ”Company information” below.
If you believe that the processing of your personal data is in breach of the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State where you reside, work or where the alleged breach takes place.
Users residing in Sweden can turn to Integritetsskyddsmyndigheten (IMY) - formerly Datainspektionen. For more information, please visit www.imy.se.
Users in Germany may contact Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit. For more information, please visit http://www.bfdi.bund.de/.
Users in Portugal can contact the Comissão Nacional de Proteção de Dados - CNPD. For more information, visit, http://www.cnpd.pt/.
Users in the United Kingdom may contact the Information Commissioner's Office (ICO). For more information, visit, http://ico.org.uk/.
Tiptapp AB, Regeringsgatan 29 Floor 5, 111 53 Stockholm, Sweden.
Company registration number: 559027-0376, e-mail: firstname.lastname@example.org.
© Tiptapp AB